Mercer and INTOO Form Strategic Partnership to Deliver Candidate Experience Solution

A young Black woman leads her team in a project meeting

By

INTOO Staff Writer

Categories

Intoo (formerly CareerArc Outplacement) announced today a strategic alliance with Mercer–a global consulting leader in advancing health, wealth, and careers, and a wholly-owned subsidiary of Marsh & McLennan Companies, Inc. (NYSE: MMC)–to provide employers with an innovative technology solution designed to enhance the candidate experience, protect employer brand, and keep job applicants interested in future opportunities.

The first of several innovations to come from this alliance, Mercer Intoo Candidate Experience gives employers an easy way to offer all job applicants help with their next career step by providing declined candidates a software platform equipped with job search assistance tools and resources, including resume and cover letter builders, skills assessments, video interview practicing tools, job matching technology – including Mercer MatchTM, Mercer’s new game-based approach – and more.

Mercer Intoo Candidate Care

“With the Mercer Intoo Candidate Experience service, our clients have an incredible opportunity to build their brand by giving declined candidates access to a tool that helps them find their next career opportunity faster,” said Ilya Bonic, Senior Partner and President of Mercer’s Talent business. “I’m energized by the opportunity to benefit society by helping individuals – in high volumes – secure their next opportunity in a fraction of the time it would take without this service.”

“In today’s world of social media, the reputation of companies can be impacted dramatically by transitioning employees and declined candidates, especially if they’re not treated respectfully,” said Robin D. Richards, Chairman of Intoo USA. “It’s more important than ever for companies to provide world-class job assistance to all employees while amplifying and protecting their brand in the marketplace.”

INTOO Staff Writer

INTOO staff writers come from diverse backgrounds and have extensive experience writing about topics that matter to the HR and business communities, including outplacement, layoffs, career development, internal mobility, candidate experience, succession planning, talent acquisition, and more.

Learn how to effectively build and transition your workforce.

Latest Posts

Managing Company Downsizing in 2025 
Managing Company Downsizing in 2025 

Company downsizing is one of the most challenging decisions businesses face, yet it has become increasingly common in today’s volatile economic and technological landscape. As organizations navigate the complexities of 2025—economic fluctuations, trade tariffs,...

Successful Change Management: What You Need to Know 
Successful Change Management: What You Need to Know 

Organizational change can be highly disruptive to a business, affecting its workforce, productivity, efficiencies, and performance. Companies unprepared for change lack resiliency and may incur damage that could otherwise be avoided. But with the right change...

Understanding the Employee Lifecycle in 2025 
Understanding the Employee Lifecycle in 2025 

The employee lifecycle captures an individual’s entire journey with a company, from first awareness to eventual departure, encompassing every interaction and experience. This framework enables organizations to pinpoint what shapes employee satisfaction, engagement,...

Developing Employee Competencies
Developing Employee Competencies

Employee competencies are the skills, knowledge, and abilities that enable individuals to perform effectively in their roles. These competencies range from technical expertise to soft skills like effective communication, problem-solving, and adaptability. In today's...

The Importance of Cross-Departmental Collaboration
The Importance of Cross-Departmental Collaboration

Businesses today commonly have separate teams dedicated to different functions—such as marketing, finance, operations, and IT. As a result, cross-departmental collaboration is crucial to break down silos and encourage effective communication. When departments work...

The Importance of Women in Leadership
The Importance of Women in Leadership

Women in leadership are essential for driving organizational success, fostering innovation, and promoting economic growth. According to McKinsey & Company, businesses with greater female representation in executive roles are 25% more likely to achieve...

The Features and Benefits of Top Outplacement Companies
The Features and Benefits of Top Outplacement Companies

It’s difficult enough to administer layoffs without also having to find the right outplacement provider. Knowing what to look for and what top outplacement services offer will simplify your search and allow you to breathe more easily, knowing you did the right thing...

What Are Career Milestones? 
What Are Career Milestones? 

Career milestones are significant achievements or benchmarks that mark progress in an individual’s professional journey. These milestones can include promotions, acquiring new skills, completing major projects, or transitioning into leadership roles. They serve as...

Transferable Skills to Thrive in Today’s Evolving Workforce
Transferable Skills to Thrive in Today’s Evolving Workforce

The workplace is constantly shifting, and the need to adapt has never been greater.  A career journey can span multiple positions within a single organization or with several employers, across industries.  Each time an individual makes a career transition, their...

Subscribe to our newsletter!

Learn about career solutions and trends that matter to the HR community.